“We need more leads for the sales team.”
“We need better quality leads.”
“We need leads now!”
“We don’t have the bandwidth to write a white paper.”
“We can’t get partners to commit to a webcast.”
“We can’t find a speaker for a webcast.”
“We don’t have any content.”
How many times have you muttered any of these phrases, or heard something similar from your colleagues? I bet you’ve lost count! Personally, I have been listening to things like this from industry vendors for 13 years. And throughout those years, I have tried to come up with creative lead generation vehicles that would help meet their objectives.
But there is a dark cloud hanging over many marketers - ‘recession’. While some marketers are reacting by pulling back on their marketing spend, others continue to push forward and recognize the importance of staying visible to their audience during this time. To those, I offer some thoughts on how to combat those phrases above.
What to think about when evaluating lead generation solutions
Marketers interested in lead-generation campaigns face some challenges, both real and perceived. The real challenges include balancing a budget while reaching the right audience, and how to capitalize on leads that come in. The perceived challenges come from a lack of content (white papers, webcast materials, etc.), and a lack of time.
When evaluating lead generation vehicles, many marketers question ‘how much bandwidth will this require of me?’ and ‘what is my CPL (cost per lead)?’ Don’t fret. Both the real and perceived concerns are easily overcome in today’s digital media landscape.
Many media publishing companies provide access to their audience to industry vendors who can provide their own vendor content. But what is becoming increasingly more enticing for the marketer under pressure is a program where they can align their brand around editorial or expert content, while generating leads from users who view this information.
These truly turnkey solutions require minimal upfront time and effort of the marketer while simultaneously providing a great solution for vendors looking for quality leads.
These measurable sponsorship programs often leverage a variety of digital media communication vehicles such as webcasts, podcasts, video, virtual tradeshows and editorial white papers/guides. When selecting a lead generation vehicle, you do not want to limit yourself to one media format. Users tend to have a preferred medium in which they want to consume information. Let’s take a closer look at some of the options.
Webcasts
Both editorial and expert webcasts are an excellent means of lead generation. As a sponsor, you have very little to do. Provide a logo and a short company description, and you can position alongside rich media content broadcast to a targeted audience. For more information on webcasts, see last month’s post.
Live webcasts are less convenient for the user of today. We have all seen the live attendance percentage number drop over the last 9 years. This is not surprising. More webcasts are offered to users today then ever before, with less time for users to view them during the day. Accommodating today’s on demand lifestyles forces us to reevaluate how we have been using webcasts as a marketing tool. On demand webcasts give users the ability to view the content when it is convenient for them and alleviates the hassle of trying to coordinate a live webcast date with a presenter’s schedule.
Podcasts
As more users try to get more out of the day, we see them turning to iPods and iPhones to listen to audio news feeds and podcasts. While this isn’t good for our work/life balance goals, it is good for marketers who want to leverage podcasts as a digital media solution to reach their target market. Podcasts tend to work very well when limited to 10-15 minutes. Interviews (Q&A format) or product highlights work very well for podcasts.
Video
Video can be used for brand awareness and/or lead generation. When users have to register to access the video information, it becomes a valuable tool for sponsors looking to increase their sales pipeline by capturing user profile information. Often times, video sponsorship includes a pre-roll advertisement, giving sponsors a great opportunity to highlight their products and services. Video content should be created in consumable size chunks. All the stats I have seen are consistent - and that is that users will watch video for approximately 12-14 minutes.
Virtual Tradeshows
With travel costs on the rise and workers finding it hard to get out of the office even briefly, virtual events are attracting large attendee numbers across a variety of markets (Engineering, Dental, Fire, IT). Virtual events bring key contacts from your industry together online, and as a sponsor or exhibitor, you gain access to qualified leads of people looking for products and services. Some marketers are hesitant to try this new marketing vehicle - but with proven results it really is less of a gamble. For the full scoop, check out my blog post on virtual tradeshows.
Editorial White Papers/Guides
White papers continue to be one of the preferred formats for users to research information on products and technologies. They also continue to be one of the most difficult pieces of collateral for a vendor to create. That is where the editorial white papers/guides come in. Some publishers will create these guides leveraging their original editorial content. Usually 2-3 related articles, news, stories are compiled together to give the reader in-depth information on a specific topic. The downloadable format makes reading the articles easy for the user to consume information, and sponsors benefit from brand alignment to the specific topic, as well as from leads from everyone who downloads the guide.
Metrics, Metrics, Metrics
One of the best things about lead generation vehicles is that they are relatively easy to measure. These programs come with reporting tools that provide 24×7 access to leads of everyone who viewed your sponsored content, regardless of their format preference. To better qualify your leads, some publishers allow you to ask custom questions in addition to the publisher’s standard registration questions. Do not overlook this option. This is a powerful tool when your sales team is trying to prioritize who to call first. If you ask the right custom questions (e.g.: How far away are you from finishing your design? Do you have purchasing power? Are you currently evaluating other solutions?), you will arm your sales team with information about user behaviors so they can get on the phone with the hot leads first.